Workgroup administrator unable to see library folders.
Article ID: KB0083407
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Spotfire | Currently released version |
Description
Spotfire Cloud workgroup administrator is able to log into a Cloud website, but the library folders are not listed.
Issue/Introduction
Workgroup administrator unable to see library folders.
Environment
Product: TIBCO Spotfire Cloud Workgroup
Version: Currently released version
OS: All supported Operating Systems
Resolution
The Admin for the Workgroup must invite himself/herself to be an Analyst in that Workgroup in order to have access to the Library folders.
Log into the Cloud website and browse to the "My Team" page. Click on "Invite Users", select "Analyst", then enter your email address. This sends an email inviting you to be an Analyst in the Workgroup. Once this is complete you will get a page confirming this action. You can then browse back to "Analytics" and click on "Shared Folders" to see the folders in your Workgroup.
Feedback
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