“error: premature end of file” displayed upon logging in after upgrading to TIBCO LogLogic LMI

“error: premature end of file” displayed upon logging in after upgrading to TIBCO LogLogic LMI

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Article ID: KB0077518

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Updated On:

Products Versions
TIBCO LogLogic Log Management Intelligence 4.4.3

Description

If you see the messageerror: premature end of file” when logging into Web UI after upgrading then follow the procedure below to resolve it. This is actually due to a missing community string for the SNMP Trap receiver field in the LMI configuration database.

Issue/Introduction

This article explains how to resolve the “error: premature end of file” message that is displayed after upgrading LogLogic LMI.

Resolution

1.  SSH to the appliance and log in as ”toor”.

2.  Execute the following commands:

$ mtask stop
$ /etc/rc.d/init.d/mysql start
$ mysql -e "UPDATE logappconfig.admSnmpTrapRcvr SET communityString='public'"

$ mysql stop
$ mtask start