hawkagent and hawkconsole doesn't work with an fresh install on windows server 2016
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Article ID: KB0075068
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Updated On:
Description
Install Hawk 6.2.1 on windows server 2016, Not able to start hawkagent and hawkconsole from windows NT service. Start them from cmd, you would see the exception below:
C:\tibco\tibco\cfgmgmt\hawk\bin>tibhawkagent.exe
Lib name C:/tibco/tibcojre64/11/bin/server/jvm.dll
Failed to load shared library, library name : C:/tibco/tibcojre64/11/bin/server/jvm.dll
C:\tibco\tibco\cfgmgmt\hawk\bin>tibhawkconsole.exe
Lib name C:/tibco/tibcojre64/11/bin/server/jvm.dll
Failed to load shared library, library name : C:/tibco/tibcojre64/11/bin/server/jvm.dll
The issue is not with Hawk but with the Universal C Runtime (CRT) on your Windows. Some Dlls were missing.
Environment
Windows server 2016
Resolution
Solution 1, fix it with 2 Microsoft updates:
- Update for Windows (KB2999226) updates the api-ms-win-crt-stdio-l1-1.0.dll
- Microsoft Visual C++ 2015 Redistributable Update 3 RC fixes issues with a missing or older version of the vcruntime140.dll
In addition, it is recommended that you update your Windows OS with the latest Service Pack and patches.
Solution 2, addÂ
C:/tibco/tibcojre64/11/bin to
path as the system environment variable. tibcojre bundled those dlls.
Issue/Introduction
hawkagent and hawkconsole doesn't work with an fresh install on windows server 2016
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