iProcess Decisions 5.4.1 service does not start on Windows server
Article ID: KB0081541
Updated On:
| Products | Versions |
|---|---|
| TIBCO iProcess Decisions Server | 5.4.1 |
Description
The iProcess Decision Server 5.4.1 has been installed on a Windows 2012 R2 machine. The Decisions server / PAS has been registered as a Windows Service, however the Service fails to start.
Issue/Introduction
The iProcess Decision Server 5.4.1 has been installed on a Windows 2012 R2 machine.
The Decisions server / PAS has been registered as a Windows Service, however the Service fails to start.
Environment
TIBCO iProcess Decisions Server 5.4.1
Windows Server 2012 R2
Resolution
The service is created and includes the java option -d64
The java option should be -D64
To resolve this:
1). Start regedit.
2). Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\wow6432Node\Apache Software Foundation\Prorun 2.0\corticon\Parameters\Java .
3). Edit the "Options" key.
4). In the list of Java options, replace -d64 with -D64
5). Exit regedit.
The Windows service should start correctly.
The java option should be -D64
To resolve this:
1). Start regedit.
2). Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\wow6432Node\Apache Software Foundation\Prorun 2.0\corticon\Parameters\Java .
3). Edit the "Options" key.
4). In the list of Java options, replace -d64 with -D64
5). Exit regedit.
The Windows service should start correctly.
Additional Information
TIBCO Decisions Server 5.4.1 Installation Guide
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