iProcess Objects Server logs do not include IP address information

iProcess Objects Server logs do not include IP address information

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Article ID: KB0083558

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Updated On:

Products Versions
TIBCO iProcess Engine (Oracle) 11.4.1

Description

To assist with problem diagnosis the iProcess Objects Server (or SPO) produces a log (swentobjsv01.log) and should record IP address details of connected clients.  This allows TIBCO Support to trace the location of any problem client connections.  Currently the swentobjsv01.log does not contain the IP address and only writes the port number to the log:

23785|0000004D|09/22/2017 00:00:05.421|00000001|INFO |processing message LU for :48625 on socket 17

where the port 48625 above relates to the connected client.

 

Issue/Introduction

The iProcess Objects Server log (swentobjsv01.log) should include the IP address and port number details of connected clients but it is currently only displaying the port number

Resolution

To resolve the issue configure the SPO to use TCPResolveName in the $SWDIR/seo/data/swentobjsv.cfg and restart the SPO:

TCPResolveName = 1

The IP address and port number will then be visible in the swentobjsv01.log:

11498|000000A1|09/25/2017 08:04:48.068|00000001|INFO |processing message LQ for 10.99.21.129:39556 on socket 311

where 10.99.21.129 above is the IP address and 39556 is the port number.