iProcess SPO server with anonymous accounts: Unable to login

iProcess SPO server with anonymous accounts: Unable to login

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Article ID: KB0082431

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Updated On:

Products Versions
TIBCO iProcess Engine (Oracle) 11.6.0

Description

iProcess SPO server with anonymous accounts: Unable to login
 
Error generated:
2017/12/01 11:24:20.835132(SPO:1:7744:0::::unknown_swuser:filosuvm.c:85191:345): 1631-WARNING: <LogonStaffwareUser (): LookupAccountName(web) failed: No mapping between account names and security IDs was done.> <> <> <>

The anonymous user / account has been configured in the TIBCO iProcess Object- Server Configuration Utility on the anonymous tab with the following details.

Anonymous User Name: user1
iProcess Objects User Name: swadmin
Inherit: Yes.
Pool Size:10.

 

Issue/Introduction

iProcess SPO server with anonymous accounts: Unable to login Error generated: 2017/12/01 11:24:20.835132(SPO:1:7744:0::::unknown_swuser:filosuvm.c:85191:345): 1631-WARNING: <> <> <>

Environment

TIBCO iProcess 11.6.0 Windows

Resolution

The error indicates that iProcess could not validate the user1 account in Windows against the local machine or domain(s) specified in the OS_USER_LOCATIONS process attribute.
The resolution is to create the user1 account in Windows so that it can be validated by iProcess.
 
To be authenticated by iProcess the anonymous user (user1) should be created on one of the machine / domain(s) specified in the iProcess OD_USER_LOCATIONS process attribute
 
The value of the process attribute can be displayed using:
    swadm show_all_attributes OS_USER_LOCATIONS
 
The anonymous user (user1) must be a Windows user but not a user in iProcess.

Additional Information

TIBCO iProcess Engine Administrator's Guide
TIBCO iProcess Objects Server Administrator's Guide