iProcess background processes go into a "SUSPENDED" state on startup
Article ID: KB0081466
Updated On:
| Products | Versions |
|---|---|
| TIBCO iProcess Technology Plug-ins | 11.5.0 |
Description
iProcess background processes (BG, RPCBG & BGPREDICT) go into a "SUSPENDED" state on startup
[pro]$ swsvrmgr status -v
Machine ID Proc Name Proc Inst Status Comment
----------------------------------------------------------------------
1 BG 1 SUSPENDED Process restart suspended by process manager
1 BG 2 SUSPENDED Process restart suspended by process manager
1 BG 3 SUSPENDED Process restart suspended by process manager
1 BG 4 SUSPENDED Process restart suspended by process manager
1 BGPREDICT 1 SUSPENDED Process restart suspended by process manager
1 DIRECTOR 1 NOT RUNNING
1 DLMGR 1 RUNNING DLMGR process started
1 IAPJMS 1 NOT RUNNING
1 RPCBG 1 SUSPENDED Process restart suspended by process manager
1 RPC_TCP_LI 1 RUNNING RPC listener process started
1 RPC_UDP_LI 1 RUNNING RPC listener process started
1 SPO 1 RUNNING SPO Server process started
1 WIS 1 RUNNING WIS process started
1 WIS 2 RUNNING WIS process started
1 WISMBD 1 RUNNING WISMBD process started
1 WISMBD 2 RUNNING WISMBD process started
1 WQS 1 RUNNING WQS process started
Current System Status : 'RUNNING'
The sw_error.log indicates that the background processes failed.
No eaijava logs are generated under SWDIR/logs
The background process stderr logs under SWDIR/logs/process contain the exception:
java.io.FileNotFoundException: /staffware/installs/ipe/phil114111/libs/eaijava/log4j.properties (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:146)
at java.io.FileInputStream.<init>(FileInputStream.java:101)
at com.staffware.eaijava.bootstrap.library.SWEAIJavaClassLoader.resetLoggingContext(SWEAIJavaClassLoader.java:664)
at com.staffware.eaijava.bootstrap.library.SWEAIJavaClassLoader.initialize(SWEAIJavaClassLoader.java:234)
log4j:WARN No appenders could be found for logger (com.staffware.eaijava.bootstrap.library.SWEAIJavaClassLoader).
log4j:WARN Please initialize the log4j system properly.
[pro]$ swsvrmgr status -v
Machine ID Proc Name Proc Inst Status Comment
----------------------------------------------------------------------
1 BG 1 SUSPENDED Process restart suspended by process manager
1 BG 2 SUSPENDED Process restart suspended by process manager
1 BG 3 SUSPENDED Process restart suspended by process manager
1 BG 4 SUSPENDED Process restart suspended by process manager
1 BGPREDICT 1 SUSPENDED Process restart suspended by process manager
1 DIRECTOR 1 NOT RUNNING
1 DLMGR 1 RUNNING DLMGR process started
1 IAPJMS 1 NOT RUNNING
1 RPCBG 1 SUSPENDED Process restart suspended by process manager
1 RPC_TCP_LI 1 RUNNING RPC listener process started
1 RPC_UDP_LI 1 RUNNING RPC listener process started
1 SPO 1 RUNNING SPO Server process started
1 WIS 1 RUNNING WIS process started
1 WIS 2 RUNNING WIS process started
1 WISMBD 1 RUNNING WISMBD process started
1 WISMBD 2 RUNNING WISMBD process started
1 WQS 1 RUNNING WQS process started
Current System Status : 'RUNNING'
The sw_error.log indicates that the background processes failed.
No eaijava logs are generated under SWDIR/logs
The background process stderr logs under SWDIR/logs/process contain the exception:
java.io.FileNotFoundException: /staffware/installs/ipe/phil114111/libs/eaijava/log4j.properties (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:146)
at java.io.FileInputStream.<init>(FileInputStream.java:101)
at com.staffware.eaijava.bootstrap.library.SWEAIJavaClassLoader.resetLoggingContext(SWEAIJavaClassLoader.java:664)
at com.staffware.eaijava.bootstrap.library.SWEAIJavaClassLoader.initialize(SWEAIJavaClassLoader.java:234)
log4j:WARN No appenders could be found for logger (com.staffware.eaijava.bootstrap.library.SWEAIJavaClassLoader).
log4j:WARN Please initialize the log4j system properly.
Issue/Introduction
iProcess background processes (BG, RPCBG & BGPREDICT) go into a "SUSPENDED" state on startup
Environment
TIBCO iProcess Engine (Oracle) 11.4.1 - Linux
TIBCO iProcess Technology Plug-ins 11.5.0 - Linux
Resolution
The error indicates that the plug-in is unable to locate the file:
/opt/staffw_nod1/libs/eaijava/log4j.properties
The correct location of the log4j.properties file is:
$SWDIR/eaijava/log4j.properties
iProcess is configured with the wrong location of the SWDIR/eaijava directory.
The path is configured in the iProcess registry information for the EAIJAVA plug-in.
The output from the iProcess command “sweaierg list” contained the following for the EAIJAVA plugin:
EAI Type: EAIJAVA
On Machine: 1
Version: 11.5.0
Copyright: Copyright (c) 2002-2015 TIBCO Software Inc.
Library: /opt/staffw_nod1/lib/EAI_JAVA_i11_5_0_0.ear
Init Params: /opt/staffw_nod1/libs/eaijava
The “Init Params” setting was incorrect.
Resolution is to unregister the EAIJAVA plugin and re-register using the correct path.
Example of un-registering the EAIJAVA plug-in:
sweaireg UNREG EAIJAVA –y
Unregister EAI Run-Time Plug-In:
EAI Type: EAIJAVA
Machine: heket
Version: 11.5.0
Library: /opt/staffw_nod1/eaijava/lib/EAI_JAVA_i11_5_0_0.ear
Init Params: /opt/staffw_nod1/libs/eaijava/libs/eaijava
EAI Run-Time Plug-In Registration successfully removed
Example of registering the EAIJAVA plug-in:
sweaireg REG -l $SWDIR/lib/EAI_JAVA_i11_5_0_0.ear -i $SWDIR/eaijava -y
EAI Run-Time Plug-In Registration Successful:
EAI Type: EAIJAVA
Machine: 1
Version: 11.5.0
Copyright: Copyright (c) 2002-2015 TIBCO Software Inc.
Library: /opt/staffw_nod1/lib/EAI_JAVA_i11_5_0_0.ear
Init Params: /opt/staffw_nod1/eaijava
/opt/staffw_nod1/libs/eaijava/log4j.properties
The correct location of the log4j.properties file is:
$SWDIR/eaijava/log4j.properties
iProcess is configured with the wrong location of the SWDIR/eaijava directory.
The path is configured in the iProcess registry information for the EAIJAVA plug-in.
The output from the iProcess command “sweaierg list” contained the following for the EAIJAVA plugin:
EAI Type: EAIJAVA
On Machine: 1
Version: 11.5.0
Copyright: Copyright (c) 2002-2015 TIBCO Software Inc.
Library: /opt/staffw_nod1/lib/EAI_JAVA_i11_5_0_0.ear
Init Params: /opt/staffw_nod1/libs/eaijava
The “Init Params” setting was incorrect.
Resolution is to unregister the EAIJAVA plugin and re-register using the correct path.
Example of un-registering the EAIJAVA plug-in:
sweaireg UNREG EAIJAVA –y
Unregister EAI Run-Time Plug-In:
EAI Type: EAIJAVA
Machine: heket
Version: 11.5.0
Library: /opt/staffw_nod1/eaijava/lib/EAI_JAVA_i11_5_0_0.ear
Init Params: /opt/staffw_nod1/libs/eaijava/libs/eaijava
EAI Run-Time Plug-In Registration successfully removed
Example of registering the EAIJAVA plug-in:
sweaireg REG -l $SWDIR/lib/EAI_JAVA_i11_5_0_0.ear -i $SWDIR/eaijava -y
EAI Run-Time Plug-In Registration Successful:
EAI Type: EAIJAVA
Machine: 1
Version: 11.5.0
Copyright: Copyright (c) 2002-2015 TIBCO Software Inc.
Library: /opt/staffw_nod1/lib/EAI_JAVA_i11_5_0_0.ear
Init Params: /opt/staffw_nod1/eaijava
Additional Information
TIBCO iProcess Technology Plug-in Installation Guide
TIBCO iProcess Engine Administrator's Guide
TIBCO iProcess Engine Administrator's Guide
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