How to find TIBCO Support's OnCall escalation contact number

How to find TIBCO Support's OnCall escalation contact number

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Article ID: KB0084061

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Description

This Solution will help address the following  customer questions.
 
1). How to find TIBCO Support's OnCall escalation contact number ?

2). Where can I find weekend support OnCall escalation number on Customer portal ?

Resolution

Customer who  have purchased support maintenance  can  log on to the portal and can find the number under About Support->Contact us link. Note the fastest, most effective and preferred method for contacting Support is by creating a case. However, if you need to phone Support for assistance, use the numbers listed under About Support->Contact us link.

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Issue/Introduction

How to find TIBCO Support's OnCall escalation contact number.

Additional Information

OnCall , OnCall NumbersĀ