The folder C:\WebSTATISTICAPub\wwwroot is missing on Live Score installation
Article ID: KB0081232
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.0 |
Description
The folder called wwwroot is missing in C:\WebSTATISTICAPub after Live Score installation.
Issue/Introduction
The folder C:\WebSTATISTICAPub\wwwroot is missing on Live Score installation
Resolution
To resolve this issue:
1. Uninstall and begin a fresh new installation. This is the quickest and safest way to resolve this issue (copying and pasting the missing wwwroot folder is not enough)
3. After uninstalling, manually delete the C:\WebStatisticaPub folder if it is left behind
2. When performing the new installation, select 'Custom Install' and enable all Live Score features for installation (one of which is the wwwroot folder)
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