How to resolve Spotfire Statistica Server login error "Client error occurred: Failed to parse and dispatch SOAP request for [ScriptManager#GetSpecialPage]"
Article ID: KB0070137
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 14.0 and higher |
Description
When using either the Windows Login button or by explicitly entering credentials manually, the following error occurs:
Known Causes
Known Causes
- Service Account user temp folder doesn't exist
Environment
OS: Windows
Resolution
1. Find the user running the WebStatistica Service by opening Services
2. Right-click the WebStatistica service>>Properties>>Log On tab
3. Note the account:
4. Go to C:\Users\svcaccount\AppData\Local
5. If the Temp folder does not exist, then add the folder so it looks like the following:
All users should now be able to login to Statistica Server (WebStatistica).
2. Right-click the WebStatistica service>>Properties>>Log On tab
3. Note the account:
4. Go to C:\Users\svcaccount\AppData\Local
5. If the Temp folder does not exist, then add the folder so it looks like the following:
All users should now be able to login to Statistica Server (WebStatistica).
Issue/Introduction
This article provides causes and solutions to the "Client error occurred: Failed to parse and dispatch SOAP request for [ScriptManager#GetSpecialPage]" error.
Additional Information
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