How to resolve "HTTP Error 500.19 - Internal Server Error" when logging into Statistica Server webclient (also know as WebStatistica)
Article ID: KB0070848
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 14.0.0 and above |
Description
Issue/Introduction
How to resolve "HTTP Error 500.19 - Internal Server Error" when logging into Statistica Server webclient (also know as WebStatistica)
Environment
OS: Windows
Resolution
1. Open IIS Manager
2. Click the server name in the tree on the left
3. Go to the right hand pane>>Management section and double click Configuration Editor
4 At the top, chose the section system.webServer/security/authentication/windowsAuthentication
5. Right hand pane, click Unlock Section
6. At the top, choose the section system.webServer/security/authentication/windowsAuthentication
7. Right hand pane, click Unlock Section
8. Open a elevated CMD or command prompt. Enter the command: iisreset and press the Enter key
2. Click the server name in the tree on the left
3. Go to the right hand pane>>Management section and double click Configuration Editor
4 At the top, chose the section system.webServer/security/authentication/windowsAuthentication
5. Right hand pane, click Unlock Section
6. At the top, choose the section system.webServer/security/authentication/windowsAuthentication
7. Right hand pane, click Unlock Section
8. Open a elevated CMD or command prompt. Enter the command: iisreset and press the Enter key
Additional Information
Related knowledge base articles:
https://support.tibco.com/s/article/HTTP-Error-500-21-Internal-Server-Error-when-accessing-Statistica-Web-Data-Entry
Web Data Entry 500 error:
https://support.tibco.com/s/article/000051827
https://support.tibco.com/s/article/HTTP-Error-500-21-Internal-Server-Error-when-accessing-Statistica-Web-Data-Entry
Web Data Entry 500 error:
https://support.tibco.com/s/article/000051827
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