What are the log levels for the Statistica Monitoring and Alerting Service (MAS)?

What are the log levels for the Statistica Monitoring and Alerting Service (MAS)?

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Article ID: KB0072367

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Updated On:

Products Versions
Spotfire Statistica 13.5 and higher

Description

What are the  Statistica Monitoring and Alerting Service (MAS) log levels and what do they log?

MAS Configuration tool

Issue/Introduction

There are 4 logging strings that can be set in MAS Config application. What do they log?

Environment

Windows operating systems only. MAS add-on required.

Resolution

Log levels are as follows:

1.  ERROR
2.  WARNING
3.  INFO
4.  DEBUG
5.  TRACE

ERROR just captures errors, nothing else.  WARNING will capture warnings and errors.  INFO will capture errors, warning, and other information.  DEBUG will capture debug information plus errors, warnings, and other info.  TRACE will capture everything and will impact performance.  Note:  Use TRACE only when instructed by TIBCO support.  

Location of log level string

To change the MAS logging level, follow these steps:

1.  Open the MAS Config tools (Start>>Statistica>>MAS Configuration).  Default location is  "C:\Program Files\TIBCO\Statistica\MASConfig.exe"
Note:  May need to open the MAS Config tools as an admin
2.  Delete the string in the "LOGTRACE_LEV:" box and enter the log level string desired
3.  Select File>>Save

Changing the log trace level in MAS

4. Go to Control Panel>>Administrative Tools>>Services and right-click on MASMonitorService.  Then select Restart:

MASMonitorService restart in Services

 

Additional Information

https://support.tibco.com/s/article/Statistica-Error-Debug-log-licensing-report  
https://support.tibco.com/s/article/Enabling-User-Mode-dumps-for-Statistica