How to resolve SDMS client logged out after first login as admin and no login option available.
Article ID: KB0073707
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | v13.3 or higher |
| Spotfire Statistica Documentation Management System | 1.0.4 or higher |
Description
SDMS client login work perfectly for the first login, then login fails or no login option available.
Possible causes :
Possible causes :
- User was not added to SDMS User administration.
- In the SDMS administration their were many new windows were running
Issue/Introduction
How to resolve SDMS session logged out after first login as ADMIN and no login option available.
Resolution
Resolution 1:
Add User to SDMS user administration.
follow attached article - How-to-import-a-Windows-user-to-Statistica-Document-Management-System-SDMS
Resolution 2:
After selecting the console root window instead of user you should be able to fix the issue (refer below GIF)
Add User to SDMS user administration.
follow attached article - How-to-import-a-Windows-user-to-Statistica-Document-Management-System-SDMS
Resolution 2:
After selecting the console root window instead of user you should be able to fix the issue (refer below GIF)
Additional Information
Feedback
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