User sees an No default driver error when running analyses in WebStatistica
Article ID: KB0074278
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.0 |
Description
The below error is seen by the user in WebStatistica after upgrading to Version 13. (1) Data source name not found and no default driver specified (ODBC RETCODE: -1; [ODBC Driver Manager]) [CssSPC.cpp(2016)] Runtime Error at *LaunchMonitor.svx (407)
Probable cause : The upgrade installer for 13.0 did not register some WebStatistica components correctly.
Resolution
1.Remote into the Webstatistica (Application) Server as an Administrator.
2. Launch Control Panel >> Administrative Tools >> Services. Stop the WebStatistica Service.
3. Open Command line as an Administrator and browse to [Statistica installation directory]\WebSTATISTICA.
4. Re-register WebStatistica components with the below commands :
WebStat -unregserver
WebStat -regserver
WebStat -service)
5. Start the WebStatistica service.
Note : If impersonification is enabled in WebStatistica settings, disable impersonification (ImpersonateUser should be False in the Webstatistica Administration Tool) and instead configure Webstatica service to run with an identity of a user that is administrator on the Webstatistica server and administrator on the Enterprise database instead.
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