Error "Invalid code" when trying to update a Statistica license

Error "Invalid code" when trying to update a Statistica license

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Article ID: KB0079557

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Updated On:

Products Versions
Spotfire Statistica 13.3.1 and above.

Description

After receiving new order information, the fulfillment email, entering any other code but the Access Code will produce this message:  "Invalid code."

Environment

Windows operating systems only.

Resolution

If an Access Code is not provided in the fulfillment email, request an Access Code by creating a TIBCO Support case here.  If new to the TIBCO Support Portal, see information about it here.  

Issue/Introduction

This article discusses this error, "invalid code", when trying to update Statistica license.
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