Anti-malware software may report TIBCO Spotfire installed client temp folders to be suspicious
Article ID: KB0072299
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All |
Description
When users launch TIBCO Spotfire installed client and work on it, there may be a few folders / files created within the Windows user profile's temp folder of that user who is logged in.
These temporary files / folders may be flagged by certain anti-malware applications as suspicious because the files contained within these folders may have double extensions (Ex:
C:\Users\<username>\AppData\Local\Temp\TIBCO\Spotfire\<version>\Misc-<number>\
These temporary files / folders may be flagged by certain anti-malware applications as suspicious because the files contained within these folders may have double extensions (Ex:
.doc.exe)
C:\Users\<username>\AppData\Local\Temp\TIBCO\Spotfire\<version>\Misc-<number>\
Issue/Introduction
Some anti-malware software may report TIBCO Spotfire Analyst client temp folders to be suspicious. This article explains why and what should be done.
Environment
Operating System: Windows
Resolution
These are expected temp files used by the Spotfire application and there has to be exceptions setup within the anti-malware applications to not scan the TIBCO folder as these are working folders when the Analyst is opened and they will be removed when the Analyst is closed.
For the TIBCO Spotfire Web Player, see related article 000043269 Temporary files like Spotfire.tsp********.txt.exe created in TIBCO Spotfire Web Player temp directories
For the TIBCO Spotfire Web Player, see related article 000043269 Temporary files like Spotfire.tsp********.txt.exe created in TIBCO Spotfire Web Player temp directories
Additional Information
KB 000043269 Temporary files like Spotfire.tsp********.txt.exe created in TIBCO Spotfire Web Player temp directories
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