How to resolve "HTTP Error 500.19 - Internal Server Error" when logging into Statistica Server webclient (also know as WebStatistica)

How to resolve "HTTP Error 500.19 - Internal Server Error" when logging into Statistica Server webclient (also know as WebStatistica)

book

Article ID: KB0070848

calendar_today

Updated On:

Products Versions
Spotfire Statistica 14.0.0 and above

Description


Statistica Server webclient login

HTTP Error 500.19 - Internal Server Error

 

Environment

OS: Windows

Resolution

1.  Open IIS Manager
2.  Click the server name in the tree on the left
3.  Go to the right hand pane>>Management section and double click Configuration Editor
IIS default website config management

4  At the top, chose the section system.webServer/security/authentication/windowsAuthentication
5.  Right hand pane, click Unlock Section
IIS anonymous authentication section
6.  At the top, choose the section system.webServer/security/authentication/windowsAuthentication
7.  Right hand pane, click Unlock Section

Windows Auth IIS lock section

8.  Open a elevated CMD or command prompt.  Enter the command:  iisreset and press the Enter key



 

Issue/Introduction

How to resolve "HTTP Error 500.19 - Internal Server Error" when logging into Statistica Server webclient (also know as WebStatistica)

Additional Information

Related knowledge base articles:
https://support.tibco.com/s/article/HTTP-Error-500-21-Internal-Server-Error-when-accessing-Statistica-Web-Data-Entry

Web Data Entry 500 error:
https://support.tibco.com/s/article/000051827
 
Powered by Wolken Software