How to resolve " Statistica Data Function failed.Unable to create a server session to execute the data function: all available server engines are currently in use. Please try again later " error while running Statistica data function in Spotfire Analyst?

How to resolve " Statistica Data Function failed.Unable to create a server session to execute the data function: all available server engines are currently in use. Please try again later " error while running Statistica data function in Spotfire Analyst?

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Article ID: KB0072765

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Updated On:

Products Versions
Spotfire Statistica 14.0

Description

Error - 
"Statistica Data Function failed: ZZZ (i.e Statistica Data Function name)

Unable to create a server session to execute the data function: all available server engines are currently in use. Please try again later "

Screenshot - 

Data_function_issue

Issue/Introduction

This article will provide the steps to resolve the issue - "Statistica Data Function failed. Unable to create a server session to execute the data function: all available server engines are currently in use. Please try again later ".

Environment

N/A

Resolution

Prerequisites :
Statistica service is installed on the Spotfire Server.

Resolution steps :
1) Back up the custom.properties file form tibco\tsnm\xxx( i.e Spotfire version)\nm\services\statistica-service-14.0.0.29\conf\ on Desktop.
2) Place the attached custom.properties file in the same location
3) Shut down Statistica service from a server and make sure all stat.exe processes are gone from task manager and if not, kill the processes.
3) Restart the node manager service from windows services
4) Restart Statistica service from server
5) Try to create a data function again.

If the above resolution does not work, then please create a ticket on the TIBCO Support portal.

Attachments

ka14z000000oN5iAAE get_app