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Article ID: KB0075844
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Updated On:
Description
The following error occurs when trying to install TIBCO Statistica (also known as TIBCO Data Science - Workbench):
This error occurs because the installer file that has been downloaded has not be extracted or unzipped.
Environment
Windows operating systems only.
Resolution
Follow these steps to unzip with 7-zip:
1. Right-click on the installer file (will typically look like one of these: TIB_dsc-stat_13.5.0_win.zip or TIB_stat_13.5.0_win.zip)
2. Scroll to 7-zip to move to the next submenu and select "Extract Here" to exact to the same location where the installer was downloaded:
3. Open the new folder that contains the extracted file contents
4. Double-click CDSTART.exe to launch the installer
Issue/Introduction
This article show how to resolve this installation error.