How to resolve installation error of "Cannot launch setup program" when installing TIBCO Statistica (TIBCO Data Science - Workbench)?

How to resolve installation error of "Cannot launch setup program" when installing TIBCO Statistica (TIBCO Data Science - Workbench)?

book

Article ID: KB0075844

calendar_today

Updated On:

Products Versions
Spotfire Statistica 13.3.1 and higher

Description

The following error occurs when trying to install TIBCO Statistica (also known as TIBCO Data Science - Workbench):

"Cannot launch setup program" error when attempting to install Statistica

This error occurs because the installer file that has been downloaded has not be extracted or unzipped.

Environment

Windows operating systems only.

Resolution

Follow these steps to unzip with 7-zip:

1.  Right-click on the installer file (will typically look like one of these:  TIB_dsc-stat_13.5.0_win.zip or  TIB_stat_13.5.0_win.zip)
2.  Scroll to 7-zip to move to the next submenu and select "Extract Here" to exact to the same location where the installer was downloaded:

Extract files to same location with 7-zip

3. Open the new folder that contains the extracted file contents
4. Double-click CDSTART.exe to launch the installer

Issue/Introduction

This article show how to resolve this installation error.

Additional Information

https://support.tibco.com/s/article/How-to-resolve-Error-1311-Source-file-not-found-encountered-while-installing-Statistica
https://www.howtogeek.com/357846/what-is-a-7z-file-and-how-do-i-open-one/