How to set the Service user for WebStatistica service to have Full Control of WSReports folder that would enable it to create and save a report?
book
Article ID: KB0080538
calendar_today
Updated On:
Products
Versions
Spotfire Statistica
13.0 and above.
Description
When selecting "Save Report to Web Enterprise Reports" in Statistica Enterprise Manager for a report, an "Access Denied" error is displayed and the report never saves. One error we see is this: ===================
"Access is denied. Error Source: CssSPC.CssSPC.1 Runtime Error at *LaunchMonitor.svx (958)"
===================
Environment
Statistica Enterprise (server) installs only. Windows operating systems only.
1. Go to the WSReports folder. Typical location is <local drive>:\WebSTATISTICAPub\wwwroot\WebSEWSS\. Right-click and select Properties; 2. Select the Sharing tab at the top of the Properties menu; 3. Click the "Advanced Sharing..." button (administrative permissions are required), then click the "Permissions" button; 4. Add the service user permission and check the Full Control button. Below shows the location of where to add the service user:
Issue/Introduction
This article discusses what permission are necessary for a report to be saved in the WSReports folder.