How to use Microsoft DebugView tool to collect TIBCO Statistica Live Score engine/SOAP requests response times?
Article ID: KB0071283
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.5 and higher |
Description
We can observe the processing of SOAP requests within TIBCO Statistica Scoring Engine (Live Score) with a simple tool from Microsoft. It helps us to understand the time it takes for our engine to process individual SOAP requests or requests on average.
This low-level trace report can later be used in combination with Live Score Performance monitor for troubleshooting scoring performance issues.
This low-level trace report can later be used in combination with Live Score Performance monitor for troubleshooting scoring performance issues.
Issue/Introduction
This article shows how to use Microsoft DebugView tool to collect TIBCO Statistica Live Score engine/SOAP requests response times and troubleshooting.
Environment
OS: Windows
Resolution
1. Go to official Microsoft website and download the latest version of DebugView monitoring tool.
2. Download it, Unzip it and 'Run as Administrator'
3. Once open, go to Capture|Capture Global Win32
DebugView will start capturing the output from all of the applications and we are interested in our SOAP requests.
4. Run SOAP request, i.e.:
5. Once the request runs, TIMEIT entries will be captured in the DebugView and the entries with "WebST" are of interest in the troubleshooting :
6. Stop the capture and save the output. If this is requested by TIBCO Technical Support, attach the capture to the case through the TIBCO Support Portal here: https://support.tibco.com/s/
2. Download it, Unzip it and 'Run as Administrator'
3. Once open, go to Capture|Capture Global Win32
DebugView will start capturing the output from all of the applications and we are interested in our SOAP requests.
4. Run SOAP request, i.e.:
5. Once the request runs, TIMEIT entries will be captured in the DebugView and the entries with "WebST" are of interest in the troubleshooting :
6. Stop the capture and save the output. If this is requested by TIBCO Technical Support, attach the capture to the case through the TIBCO Support Portal here: https://support.tibco.com/s/
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