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Article ID: KB0106748
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Description
Retirement Notice Originally Published: October 19, 2022
Retirement Notice Revised September 17, 2024: Added a reference to the end of support for the Adapter Framework retirement, which is aligned with the end of support for BW 6.7
Revised Retirement Notice:
TIBCO is officially ending support for release 6.7.0 of TIBCO ActiveMatrix BusinessWorks. This action will take effect on December 31, 2024.
The purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the product. Check the TIBCO Software Product eDelivery Site (https://edelivery.tibco.com/) for the most recent release when planning your upgrade.
During the next 24 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 6.7.0 will no longer be accepted after December 31, 2024. Service Requests under investigation for the releases being retired will be closed as of the retirement date, December 31, 2024. TIBCO Support Knowledge Base articles and hot fixes will continue to be available from the TIBCO Support Portal to all customers beyond the retirement date.
Because 6.7.0 is the last TIBCO ActiveMatrix BusinessWorks release that supports the TIBCO ActiveMatrix Adapter Framework, Support for certain TIBCO Adapters with the Adapter Framework will end along with the end of support for BusinessWorks 6.7.0. For details, see TIBCO ActiveMatrix Adapter Framework End of Support article 000053909.
For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix BusinessWorks 6.7.0, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com). Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO ActiveMatrix BusinessWorks 6.7.0