TIBCO Cloud Integration Upgrade Customer Notification

TIBCO Cloud Integration Upgrade Customer Notification

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Article ID: KB0071191

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Updated On:

Products Versions
TIBCO Cloud Integration -
TIBCO Cloud Integration - Develop ( Flogo ) -

Description

We are pleased to inform you that we are upgrading our backend infrastructure to better serve you and your integration needs. As a part of this process, we are enabling a “coexistence” period allowing all new Apps (Flogo, NodeJS, and BusinessWorks) that are pushed to be hosted in this new infrastructure. All existing apps will remain for the time being in the current infrastructure.
 

NOTE: This notification is only applicable for TIBCO Cloud Integration - Integrate ( Businessworks ) and TIBCO Cloud Integration - Develop ( Flogo ); there is no impact on TIBCO Cloud Integration - Connect ( Scribe ) 

So - what does this mean to you? There are a few items that you must be sure to pay attention to.

  • TIBCO Cloud IP Addresses: The upgraded infrastructure has a new set of IPs that will need to be added to your whitelist rules for new Apps. 
  • TIBCO Cloud Endpoint: The new infrastructure has a new syntax for its HTTP Endpoints; ensure you are using the proper endpoint after pushing your new app 
  • App Logs: There is a possibility that your App Logs for newly pushed apps may not be visible at first. Relogging into TCI solves this issue. 
  • Instance ID: When navigating to the Monitoring tab, you may see an incorrect Instance ID in the drop-down. Re-logging into TCI Solves this issue. 

This process will take several days to complete, but there is NO change to your current running apps. The process will begin in August and will be completed over the course of the month.  Be sure to watch the Status Page for updates on the progress. 

For further questions, please refer to FAQ https://support.tibco.com/s/article/TIBCO-Cloud-Integration-Platform-Upgrade-FAQ

Issue/Introduction

TIBCO Cloud Integration Upgrade Customer Notification

Environment

TIBCO Cloud Integration