The customer will be able to download the Hotfix from the TIBCO Support Customer Portal Web UI using their username and password for the TIBCO Support Web page.Once logged on they can find the Hotfix under the Download Menu :

AvailableDownloads/Hawk/6.2.1/hotfix-02

OR

The customer will be able to download the Hotfix by using direct link to Hawk/6.2.1/hotfix-02
https://support.tibco.com/s/hotfixes?id=a012L00000QI0BlQAL
OR

Refer to  Article 000022290 : How can TIBCO customers download / access all GA hotfixes
Link to Article  000022290 :https://support.tibco.com/s/article/hotfix

Please contact TIBCO Support if you have any problems finding or downloading this hotfix.
Listed below is a summary of updates included. Refer to the associated readme document for any additional information.

======================================================================
Closed Issues in 6.2.1.hotfix2 (This Release)

HK-9306
Cannot create a Rulebase in Hawk TEA Agent when deploy with
TEA 2.4.0

HK-9301
"Clear action" feature is missing from HawkConsole

HK-8396
Agents are not visible in HawkConsole if there are no active alerts
when hawkconsole_user_access_list is enabled.

HK-8366
[Hawk Console] Can't create rulebase with FileStat -> getFileStatus
 ->"File Size" from Hawk Console

HK-9294
NoValidDataSourceError alerts cannot be cleared from HawkConsole.

HK-9296
Not able to connect hawk 6.2.x agent to Hawk 7.1.0 with TCP
transport.

HK-8779
Unauthorized error seen while creating a TCP(syslog) and
UDP (Syslog) forwarder.

HK-9305
[Trusted Model]User can delete a rulebase temporarily even
if he does not have access to underlying RuleBaseEngine Microagent.

HK-9351
[Rulebase Repo] Rule window should only list methods that are open and
of type IMPACT_INFO and IMPACT_ACTION_INFO

======================================================================

Install the Hotfix by using direct link to Hawk/6.2.1/hotfix-02
https://support.tibco.com/s/hotfixes?id=a012L00000QI0BlQAL
Please Note that to work with TEA 2.4.0, TEA 2.4.0 Hotfix 01 is required.
See this KB for more details regarding TEA 2.4.0 Hotfix 01.