Jaspersoft customers will be able to download the hot fix from the TIBCO Support Customer Portal Web UI using their username and password for the TIBCO Support Web page. Once logged on they can find the hot fix under the Download Menu : AvailableDownloads/Jaspersoft/JasperReports Server/6.4.2/hotfix_JRSPro6.4.2_cumulative_20180131_0822.zip Direct download link: https://support.tibco.com/s/hotfixes?id=a011a00000FjZ5sAAF For instructions on how can TIBCO customers download / access all GA hotfixes , Refer to Article 000022290 :  https://support.tibco.com/s/article/hotfix. (this cumulative hot fix includes previous hot fixes to version 6.4.x not initially included in the GA version of 6.4.2, plus the latest fixes) For a summary of the updates included, please refer to the attached README file (also included inside the ZIP archive).

Jaspersoft customers will be able to download the hot fix from the TIBCO Support Customer Portal Web UI using their username and password for the TIBCO Support Web page. Once logged on they can find the hot fix under the Download Menu : AvailableDownloads/Jaspersoft/JasperReports Server/6.4.2/hotfix_JRSPro6.4.2_cumulative_20180131_0822.zip Direct download link: https://support.tibco.com/s/hotfixes?id=a011a00000FjZ5sAAF For instructions on how can TIBCO customers download / access all GA hotfixes , Refer to Article 000022290 :  https://support.tibco.com/s/article/hotfix. (this cumulative hot fix includes previous hot fixes to version 6.4.x not initially included in the GA version of 6.4.2, plus the latest fixes) For a summary of the updates included, please refer to the attached README file (also included inside the ZIP archive).