End of support information for TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administrator
book
Article ID: KB0082702
calendar_today
Updated On:
Products
Versions
TIBCO Runtime Agent (TRA)
-
Description
Where can I find End of Support information for the TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administrator?
Issue/Introduction
End of support information for TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administrator
Resolution
TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administrator are TIBCO infrastructure products that are required/prerequisites when using certain TIBCO products. We do not publish end-of-support dates for TIBCO infrastructure products. If you are entitled to Support for a TIBCO product that requires a TIBCO infrastructure product, support for that TIBCO infrastructure product will be included with the Support for the TIBCO product that requires it. For example, support for TIBCO ActiveMatrix BusinessWorks 5.15 includes support for TIBCO Runtime Agent (TRA) 5.12.x. The end of support information for products other than TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administratoris available via customer-visible Retirement_Notice000027258 - End of Support Information for TIBCO Products. from several sources. https://support.tibco.com/s/article/Tibco-KnowledgeArticle-RetirementNotice-40036
Note:
If third-party vendors such as Java or Tomcat publish end-of-life information, TIBCO's ability to support TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administrator will be limited.
If compatible versions of TIBCO Runtime Agent (TRA) tenant products (e.g., TIBCO TIBCO ActiveMatrix BusinessWork and Plugins, TIBCO BusinessConnect, TIBCO BusinessEvents ) publish end-of-life TIBCO's ability to support TIBCO Runtime Agent (TRA), TIBCO Designer, and TIBCO Administrator will be limited till the End of Life date of compatible versions of TIBCO Runtime Agent (TRA) tenant products.