End of Support Information for TIBCO Product Versions

End of Support information for TIBCO product versions is available for query and export at : https://support.tibco.com/wolken-support/view/aboutsupport/end_of_support_information

Highlights:

• Includes the planned End of Support dates, End of Extended Support dates, and retirement article links for TIBCO Product Versions.
• Includes a link to on-line documentation about the interface.
• A link to this query interface is found on the TIBCO Support Portal, under About Support.

The scope and terms of TIBCO’s Version Support Policy and Extended Support program can be found in the TIBCO Support Guide.

For details about purchasing Extended Support for any of the listed product versions offering Extended Support, please contact TIBCO Renewals (renewals@tibco.com).
 

Platform Support Policy

TIBCO product documentation lists the platforms that are supported when a product version is released. See https://docs.tibco.com/ for more information. Support cases will be accepted for all documented supported platforms, according to TIBCO version support policies in the TIBCO Support Guide.

Over time, TIBCO’s ability to support some platforms (operating systems / hardware) will be limited due to certain circumstances, for example:

•  the platform is no longer supported by the vendor
• the platform is no longer available to purchase
• the platform has no / minimal use
• the platform is no longer strategic to the direction of the product

When cases are logged against platforms with limited support, our investigation will be subject to certain limitations. For up to date information regarding these platforms and the associated support limitations, please refer to the following Support Knowledge Articles:

• https://support.tibco.com/s/article/Platform-Support-Policy-for-TIBCO-Products
• TIBCO Messaging Products Supported Platforms End of Support Information

For end of support information for any product version not listed in the above documents, please contact TIBCO Support.

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