Why can't I download the Statistica Visualization Designer add-on?

Why can't I download the Statistica Visualization Designer add-on?

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Article ID: KB0075541

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Updated On:

Products Versions
Spotfire Statistica 13.5,

Description

Beginning with Statistica 13.5, Visualization Designer is a Right To Use (RTU) product and is licensed separately from Statistica.  What does this mean?

Issue/Introduction

This article discusses why there is no download for the Statistica Visualization Designer and what Right To Use means.

Environment

Windows operating systems only.

Resolution

The license for Visualization Designer is typically installed with Statistica if it was included in the order.  If Visualization Designer does not work and you have ordered this product, contact TIBCO support here. Please include your Statistica serial number when contacting support. To find out about how to use the TIBCO Support Portal, see the information  here.  

There is no license or installer to download as Visualization Designer is either included with the Statistica installation keys or it is not included (it is a module embedded in Statistica). The information below, found on edelivery, is just informational about the Right to Use and the "DOWNLOAD" button is not functional:

eDelivery Visualization Designer Right To Use

To check to see if Visualization Designer is available, using the ribbon bar, select the Home tab-->drop down arrow at the bottom of New-->Dashboard:

Check if visualization designer is grayed out or not


Otherwise, If the Dashboards is grayed out it is not available:

Visualization Designer grayed out

Additional Information

https://community.tibco.com/wiki/tibco-statistica-visualization-designer