Error: "object reference not set to an instance of an object"

Error: "object reference not set to an instance of an object"

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Article ID: KB0080603

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Updated On:

Products Versions
Spotfire Statistica 13.0 and higher

Description

When opening workspace, error message: object reference not set to an instance of an object shows up.

A possible cause is that Framework 4.5.1 or 4.6 is not installed properly when Statistica is previously installed.

Issue/Introduction

Error: "object reference not set to an instance of an object"

Environment

Windows

Resolution

1. Uninstall any Statistica on PC. Refer to: How to uninstall for the process of uninstallation

2. De-register from Statistica licensing server

3. Re-install Statistica after the message "Successfully de-registered from licensing server" popped-up. Refer to: What is the process for installing Statistica on a different computer (single-user desktop version)? for installation