Products | Versions |
---|---|
Spotfire Statistica | 8.0 and above. |
Statistica needs to be un-installed/un-licensed so it can be installed on a new computer. How is Statistica uninstalled and un-licensed (un-registered)?
Note: Licensing depends on the completed, successful, registration process. During the installation of Statistica, registration data is entered by the user (name, address,etc.) and a registration file, StatSoftRegistration.txt, is created. The registration file captures machine information as well and is then sent to our registration serve via the web. After registration is successful, the full license file is then generated and provided to Statistica, automatically in most cases. See How Statistica licensing and registration works
Related knowledge base articles:
Important note: Before following these steps, make sure the computer on which the uninstall steps are to be performed is connected to the internet. Also, please make a note of the Statistica serial number as this will be needed to contact support. See https://support.tibco.com/s/article/How-to-locate-the-Statistica-serial-number
To uninstall, follow these steps:
1. Click on Start | Control Panel | Programs and Features
2. Find Statistica in the list of installed programs
3. Right-click 'Statistica x.x.x.x' and select 'Uninstall' to begin the uninstall process.
4. Click on the "Yes" button in the un-registration dialog:
Note: If registration fails during uninstall for any reason, create a support case at https://support.tibco.com/s/ along with the Statististica serial number noted previously and continue to Step 5 below.
5. Complete the uninstall process.