How to register for the full Statistica license file manually?

How to register for the full Statistica license file manually?

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Article ID: KB0075267

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Updated On:

Products Versions
Spotfire Statistica All supported versions (does not include OnTheHub academic versions)

Description

Automatic registration failed during and after installation with the following error:

Automatic registration fails - communication error

Cause:

1  No internet connection

2.  Internet connection blocked or restricted by proxy

There may be other reasons why automatic registration fails.

Note:  Manual registration is available for trial installs.  Manual registration is not available for OnTheHub installations (serial numbers with HUB-x at the end).  

Environment

Window operating systems.

Resolution

DESKTOP INSTALLS

1.  Go to the registration web site (on another machine, if necessary) located here:   https://registration.statsoft.com/

2. Fill out all the information and upload the StatSoftRegistration.txt file,  located in the Statistica executable folder.  The typical location is located in one of the following locations:
 

  Statistica 8 through Statistica 12.7
64 bit C:\Program Files\StatSoft\STATISTICA  <version #> \
32 bit C:\Program Files (x86)\StatSoft\STATISTICA <version #> \
 
  Statistica 13.0 through 13.2
64 bit C:\Program Files\(other installation folder)\Statistica <version #>\      
32 bit C:\Program Files (x86)\(other installation folder)Statistica <version #>\
 
  Statistica 13.3.0 through 13.3.x
64 bit C:\Program Files\Statistica\Statistica 13.x.x \ 
32 bit C:\Program Files (x86)\Statistica\Statistica 13.x.x\


4.  A license file, stat.lic, will be generated and sent to the email submitted in the online form. 3.  Click the Submit button:
Manual registration for Statistica license file

5.  Apply the license file (see https://support.tibco.com/s/article/How-to-apply-a-new-license-file-single-user-desktop-version)

 

NETWORK INSTALLS (includes all Concurrent, Borrowing, and Enterprise-type installs)

1.  Go to the registration web site (on another machine, if necessary) located here:  https://registration.statsoft.com/

2. Fill out all the information and upload the StatSoftRegistration.txt file,  located in the FLEXlm folder.  The typical location is C:\Program Files (x86)\StatSoft\FLEXlm\.

      Important Note:  Beginning with Statistica 13.3.0, the typical location is C:\Program Files (x86)\Statistica 13\FLEXlm\.

3.  Click the Submit button.

Manual registration via website

3.  A license file, stat.lic, will be generated and sent to the email submitted in the online form.  Expect an email from statistica.licensing@tibco.com.  Check SPAM filters if email does not arrive from statistica.licensing@tibco.com.  

4.  Apply the license file (see https://support.tibco.com/s/article/How-to-apply-or-install-a-Statistica-license-file-network-installation)

Issue/Introduction

How to register for the full license file manually?