Products | Versions |
---|---|
Spotfire Statistica | All supported versions (does not include OnTheHub academic versions) |
Automatic registration failed during and after installation with the following error:
1 No internet connection
2. Internet connection blocked or restricted by proxy
There may be other reasons why automatic registration fails.
Note: Manual registration is available for trial installs. Manual registration is not available for OnTheHub installations (serial numbers with HUB-x at the end).
DESKTOP INSTALLS
1. Go to the registration web site (on another machine, if necessary) located here: https://registration.statsoft.com/
2. Fill out all the information and upload the StatSoftRegistration.txt file, located in the Statistica executable folder. The typical location is located in one of the following locations:
Statistica 8 through Statistica 12.7 | |
64 bit | C:\Program Files\StatSoft\STATISTICA <version #> \ |
32 bit | C:\Program Files (x86)\StatSoft\STATISTICA <version #> \ |
Statistica 13.0 through 13.2 | |
64 bit | C:\Program Files\(other installation folder)\Statistica <version #>\ |
32 bit | C:\Program Files (x86)\(other installation folder)Statistica <version #>\ |
Statistica 13.3.0 through 13.3.x | |
64 bit | C:\Program Files\Statistica\Statistica 13.x.x \ |
32 bit | C:\Program Files (x86)\Statistica\Statistica 13.x.x\ |
4. A license file, stat.lic, will be generated and sent to the email submitted in the online form. 3. Click the Submit button:
5. Apply the license file (see https://support.tibco.com/s/article/How-to-apply-a-new-license-file-single-user-desktop-version)
NETWORK INSTALLS (includes all Concurrent, Borrowing, and Enterprise-type installs)
1. Go to the registration web site (on another machine, if necessary) located here: https://registration.statsoft.com/
2. Fill out all the information and upload the StatSoftRegistration.txt file, located in the FLEXlm folder. The typical location is C:\Program Files (x86)\StatSoft\FLEXlm\.
Important Note: Beginning with Statistica 13.3.0, the typical location is C:\Program Files (x86)\Statistica 13\FLEXlm\.
3. Click the Submit button.
3. A license file, stat.lic, will be generated and sent to the email submitted in the online form. Expect an email from statistica.licensing@tibco.com. Check SPAM filters if email does not arrive from statistica.licensing@tibco.com.
4. Apply the license file (see https://support.tibco.com/s/article/How-to-apply-or-install-a-Statistica-license-file-network-installation)