How to register for the full Statistica license file manually?

How to register for the full Statistica license file manually?

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Article ID: KB0075267

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Updated On:

Products Versions
Spotfire Statistica All supported versions (does not include OnTheHub academic versions)

Description

Automatic registration failed during and after installation with the following error:

Automatic registration fails - communication error

Cause:

1  No internet connection

2.  Internet connection blocked or restricted by proxy

There may be other reasons why automatic registration fails.

Note:  Manual registration is available for trial installs.  Manual registration is not available for OnTheHub installations (serial numbers with HUB-x at the end).  

Issue/Introduction

How to register for the full license file manually?

Environment

Window operating systems.

Resolution

DESKTOP INSTALLS

1.  Go to the registration web site (on another machine, if necessary) located here:   https://registration.statsoft.com/

2. Fill out all the information and upload the StatSoftRegistration.txt file,  located in the Statistica executable folder.  The typical location is located in one of the following locations:
 

  Statistica 8 through Statistica 12.7
64 bit C:\Program Files\StatSoft\STATISTICA  <version #> \
32 bit C:\Program Files (x86)\StatSoft\STATISTICA <version #> \
 
  Statistica 13.0 through 13.2
64 bit C:\Program Files\(other installation folder)\Statistica <version #>\      
32 bit C:\Program Files (x86)\(other installation folder)Statistica <version #>\
 
  Statistica 13.3.0 through 13.3.x
64 bit C:\Program Files\Statistica\Statistica 13.x.x \ 
32 bit C:\Program Files (x86)\Statistica\Statistica 13.x.x\


4.  A license file, stat.lic, will be generated and sent to the email submitted in the online form. 3.  Click the Submit button:
Manual registration for Statistica license file

5.  Apply the license file (see https://support.tibco.com/s/article/How-to-apply-a-new-license-file-single-user-desktop-version)

 

NETWORK INSTALLS (includes all Concurrent, Borrowing, and Enterprise-type installs)

1.  Go to the registration web site (on another machine, if necessary) located here:  https://registration.statsoft.com/

2. Fill out all the information and upload the StatSoftRegistration.txt file,  located in the FLEXlm folder.  The typical location is C:\Program Files (x86)\StatSoft\FLEXlm\.

      Important Note:  Beginning with Statistica 13.3.0, the typical location is C:\Program Files (x86)\Statistica 13\FLEXlm\.

3.  Click the Submit button.

Manual registration via website

3.  A license file, stat.lic, will be generated and sent to the email submitted in the online form.  Expect an email from statistica.licensing@tibco.com.  Check SPAM filters if email does not arrive from statistica.licensing@tibco.com.  

4.  Apply the license file (see https://support.tibco.com/s/article/How-to-apply-or-install-a-Statistica-license-file-network-installation)