Is it possible to upgrade the Statistica Ultimate Academic Bundle from OnTheHub?
Article ID: KB0079701
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.0 and above |
Description
I have Statistica installed and working fine now but my license expires in a short time. If I rent from OnTheHub again, will I just be able to upgrade my existing install? Can I extend the license for my current install?
SECOND SCENARIO
I am a faculty member and I have my OnTheHub Statistica working with a perpetual license. Will I be able to upgrade to a later version when it is available?
Issue/Introduction
Environment
Resolution
RESOLUTION TO FIRST SCENARIO
There is no upgrade installer for Statistica versions that are rented from OnTheHub. Also, license files are generated during the installation of Statistica only and are not extended. So to continue using Statistica, follow these steps:
1. After renting again from OnTheHub, new installation keys will be provided. Make sure the new installation keys are available.
2. Uninstall the current version of Statistica. See How to un-install and un-register Statistica (single-user desktop)?
3. Download the Statistica version that corresponds to the new install keys provided by OnTheHub.
4. Install Statistica using the latest installer files and keys provided by OnTheHub.
Thus the current install of Statistica must be uninstalled and a new install must be performed. Note that OnTheHub provides the steps to download Statistica.
RESOLUTION TO SECOND SCENARIO
When purchasing a perpetual license from OnTheHub, the perpetual license is only for the version that was purchased and thus is not eligible for upgrade. Only customers with a commercial version of Statistica who also have purchased support maintenance are eligible for upgrades.
Related knowledge base articles:
Downloading the Statistica Ultimate Academic Bundle from OnTheHub
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